Privacy Policy

This privacy policy describes how Inspired By Stitches (“we”, “our”) handles information when you visit inspiredbystitches.shop or place an order.

Information we collect

When you place an order we collect: your name, shipping address, email address, and phone number (if provided). When you create an account, contact us, or subscribe to our newsletter, we collect the information you provide. We do not collect payment card details directly: card payments are processed by our payment processor, Stripe (WooPayments), and we do not store full card numbers on our servers.

How we use your information

To process and fulfil your orders, including shipping and order updates.
To process payments and refunds through our payment processor.
To respond to questions and provide support.
To send order confirmations and shipping notifications.
With your consent, to send our newsletter (you can unsubscribe at any time).

Sharing

We share order information with: our payment processor (Stripe/WooPayments) to process payments; carriers (e.g., USPS) to ship your order; and hosting providers to operate the website. We do not sell your personal information.

Cookies

The website uses cookies to keep your cart working and to remember your session, as well as basic analytics to understand how the site is used.

Data retention

Order records are kept as required for tax and accounting purposes. Newsletter and contact data is kept while you remain subscribed or until you ask us to delete it.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.